Privacy Policy
Last Updated: February 3, 2026
LAVR Cleaning & Care (“LAVR,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
By accessing or using our Site, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect personal information when you submit an inquiry, request a quote, or book services, including:
• Name
• Email address
• Phone number
• Service address and property details
• Access instructions and service preferences
Payment information is processed securely through third-party payment processors. LAVR does not store or have direct access to full payment card details.
1.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
• IP address
• Browser type and operating system
• Pages visited and time spent on the Site
• Referring website
1.3 Cookies & Analytics
Our Site may use cookies and analytics tools (such as Google Analytics) to improve performance and user experience. This data is collected in aggregate and does not personally identify you.
You may disable cookies in your browser settings; however, some Site features may not function properly.
2. HOW WE USE YOUR INFORMATION
We use collected information to:
• Respond to inquiries and provide estimates
• Schedule and coordinate cleaning services
• Communicate appointment confirmations and updates
• Improve our Site and services
• Request feedback or reviews
• Comply with legal and business obligations
3. SHARING OF INFORMATION
LAVR does not sell or rent your personal information.
We may share information only with:
• Trusted service providers (payment processors, website hosting, email systems)
• Legal authorities if required by law
• Platforms necessary to operate our services
All third-party providers are required to protect your information and use it only for designated purposes.
4. DATA SECURITY
We implement reasonable administrative and technical safeguards to protect your personal information, including SSL encryption and secure hosting practices.
However, no system is 100% secure. By using our Site, you acknowledge and accept this risk.
5. DATA RETENTION
We retain personal information only as long as necessary to:
• Provide requested services
• Comply with legal, tax, and regulatory requirements
• Resolve disputes
You may request deletion of your information by contacting us at hello@lavrservices.com, subject to legal obligations.
6. MARKETING COMMUNICATIONS
You may receive service-related or promotional communications from LAVR. You may opt out of marketing emails at any time. Transactional messages related to your booking (such as confirmations and updates) will still be sent as required.
Before/after photos are used only with explicit client consent.
7. THIRD-PARTY LINKS
Our Site may include links to third-party platforms (e.g., social media or review Sites). We are not responsible for the privacy practices or content of those websites.
8. CHILDREN’S PRIVACY
Our Site and services are not intended for children under the age of 13. We do not knowingly collect information from children under 13.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of those changes.
10. CONTACT INFORMATION
If you have questions about this Privacy Policy or how your information is handled, please contact:
LAVR Cleaning & Care
Note: This Privacy Policy applies only to website usage. Service rules, cancellations, access requirements, and payment terms are outlined separately on the Booking Policies page.